At Kryven Ads, we are committed to ensuring customer satisfaction. Below are our refund and returns guidelines:

Eligibility for Refunds and Returns

• You may return an item within 30 days of purchase for a refund or exchange.
• Items must be unworn, in their original packaging, and in the same condition as received.
• Custom or special-order products are non-refundable unless they are defective.

Return Process
To initiate a return, email us at support@kryvenads.com with your order number and reason for the return. We will provide return instructions and authorization.

Refunds
Once we receive your returned item and verify its condition, we will process your refund. Refunds will be issued to your original method of payment within 7-10 business days.

Exchanges
If you received a defective or incorrect item, we will exchange it for the same item or a comparable product. Please contact us within 7 days of receiving your product to arrange an exchange.

Non-Refundable Items

• Sale items
• Gift cards
• Customized products

Return Shipping Costs
You are responsible for the return shipping costs unless the item is defective or an error occurred on our part.